Placing an order is simple.
Select the product you like, enter your customization details (such as name or text), add the item to your cart, and proceed to checkout to complete the payment.

Yes. Most of our products are personalized jewelry, which means they are specially customized according to the name or details you provide while placing the order.

Customized products require time for preparation.
Orders are usually processed within 2–4 business days before dispatch.

After dispatch, delivery usually takes 5–8 business days across India, depending on your location and courier service.

No. Once an order is confirmed and production begins, customization details cannot be changed. Please double-check your spelling and details before placing the order.

Cash on Delivery availability depends on your location.
You can check COD availability during checkout.

We accept secure online payments through:

• UPI
  
• Debit Cards
  
• Credit Cards
  
• Net Banking
  
• Other available payment options on our website
  

Because our products are custom-made, returns or cancellations are generally not allowed once the order is processed.

However, if the product arrives damaged or defective, please contact our support team for assistance.

Once your order is shipped, you will receive a tracking link via SMS or email, which you can use to track your shipment in real time.

If you have any questions or need help with your order, you can contact us:

Email: support@erroneousgold.in
Phone: 7698657879

Our support team will respond within 24–48 business hours.